Privacy Policy

We value your trust and are committed to protecting your personal data in compliance with the laws of the United Arab Emirates, specifically Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable Executive Regulations. This policy explains how we collect, use, store, and protect your personal data, and what rights you have regarding your information.

1. Data Controller

Name: DUBLINO FURNITURE TRADING L.L.C (UAE Branch/Representative Office)
Trade License Number: 1426730
Registered Office: 1705-47, Iris bay Tower, Business Bay, Dubai, UAE
Representative: Zoltan MAJOROS
Phone: +971 56 370 1813
Email: info@dublino.ae

2. Legal Basis of Processing

We process personal data in accordance with:

Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL)
Related Executive Regulations issued by the UAE Cabinet and the Data Office
Consent of the data subject, contract performance, compliance with legal obligations, or legitimate business interests, as applicable.

3. Purposes of Data Processing

We collect and process personal data for the following purposes:

To provide our products and services;
To communicate with customers and respond to inquiries;
To process orders and transactions;
To send newsletters and promotional offers (with consent);
To comply with UAE laws, including VAT and consumer protection regulations.

4. Categories of Data Collected

Name, email, phone number, and address;
Payment and invoice details;
IP address and device/browser information;
Customer preferences (e.g., designer/architect status, if applicable).

5. Data Processors

We may use third-party service providers for hosting, marketing, communications, and IT support. All data processors operate under written agreements and in compliance with UAE PDPL.

6. International Data Transfers

Personal data may be transferred outside the UAE only if:

The destination country provides adequate protection as per PDPL, or
The transfer is based on explicit consent, contractual necessity, or legal obligation.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purpose of collection or as required by UAE law (e.g., accounting and VAT record retention obligations). Once the purpose ceases, data will be securely deleted.

8. Data Security

We apply appropriate technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, restricted access, and regular system audits.

9. Data Subject Rights

Under the UAE PDPL, you have the following rights:

Right of Access – to obtain a copy of your personal data.
Right to Rectification – to correct inaccurate or incomplete data.
Right to Erasure – to request deletion when data is no longer needed or unlawfully processed.
Right to Restrict Processing – to limit processing under certain circumstances.
Right to Data Portability – to receive data in a structured, machine-readable format and transfer it to another controller.
Right to Object – to object to processing for direct marketing or profiling.
Right to Withdraw Consent – at any time, without affecting prior lawful processing.

Requests will be handled within 30 days, extendable where justified, in accordance with PDPL.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze usage.

Necessary cookies: required for site functionality.
Preference cookies: remember language and settings.
Analytical cookies: collect usage statistics (e.g., via Google Analytics).

You may disable cookies via your browser, but some site functions may be limited.

11. Complaints

If you have concerns about how your data is processed, you may first contact us at [Insert UAE contact email].

If unresolved, you may submit a complaint to the UAE Data Office (established under Federal Decree-Law No. 44 of 2021) or the relevant UAE Data Protection Authority once designated.

12. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, and any disputes shall fall under the exclusive jurisdiction of the UAE courts.